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Terms & conditions - Offbeat Snacks

Terms & Conditions

This is the serious stuff our lawyers told us to include. If you’re reading this, you either really care about the fine print. Or you’ve reached a new level of procrastination. No judgement. As you were.

TERMS OF USE 

Nourish Foods Pty Ltd (ACN 101 453 847) and its associated entities (together, “we”, “us” or “our”) provide you with the ability to access and purchase the Products and various other information. These Terms of Use are intended to explain our obligations and your obligations as a User of our Site and a purchaser of the Products. 

These Terms of Use are binding on any use of our Site on any Device and the Purchase of the Products and apply to you from the time that we provide you with access to any of the Site or the Products. These Terms of Use will govern any other terms and conditions provided by us that replace and/or supplement the Products, unless such other terms and conditions are accompanied by a separate agreement stating otherwise, in which case the terms of that agreement will govern and be paramount to the extent of any inconsistency. 

You accept that your use (whether as a registered or unregistered user) or access of our Site and the purchase of the Products on any Device includes your unreserved acceptance of these Terms of Use and our Privacy Policy. 

By using (whether as a registered or unregistered user) or accessing our Site and purchasing any of the Products, you acknowledge that you have read and understood and agree to be bound by these Terms of Use in their entirety in addition to any other applicable laws and regulations and that you have the authority to act on behalf of any person or entity for whom you are using the Site and purchasing the Products and you agree to these Terms of Use personally and on behalf that person or entity. 

If you do not agree to any of these Terms of Use, you must not use the Site or purchase any of the Products in any manner. 

If you have any particular questions, please contact us by email via hello@eatoffbeat.com.au 

1. PRIVACY POLICY 

Your privacy is very important to us. Please refer to our Privacy Policy at 

https://www.wholekids.com.au/privacy-policy for further information about how we collect, use, store, process and disclose your personal information.

2. DEFINITIONS

Unless the context provides otherwise, the following capitalised terms have the following meaning in these Terms of Use: 

“Confidential Information” means the confidential information of a party which relates to the subject matter of these Terms of Use and includes: 

(a) confidential information relating to the technology and design of our Site including, but not limited to, algorithms, manuals, designs, diagrams and training videos of the Site; 

(b) the Data; 

(c) information relating to our personnel, policies or business strategies; 

(d) information relating to the terms upon which the Site or any of the Products are provided to you; 

(e) all information exchanged between the parties to these Terms of Use, whether in writing, electronically or orally, including the Site and the Products but does not include information which is, or becomes, publicly available other than through unauthorised disclosure by the other party. 

“Data” means any data inputted by you or with your authority through the use of the Site or the purchase of any of the Products and includes without limitation data owned or supplied by you or data which may otherwise be generated, compiled, arranged or developed using the Site or the purchase of any of the Products by the User pursuant to these Terms of Use. 

“Device” means any type of device including a computer, mobile phone, tablet or console. 

“Delivery Provider” means a third party person or entity who conducts a delivery business or provides delivery services. 

“GST” has the meaning given by section 195-1 of the GST Act. 

“GST Act” means the A New Tax System (Goods and Services) Tax Act 1999 (Cth) as amended or replaced from time to time. 

“Intellectual Property Rights” means all intellectual property rights, including all copyright, patents, trademarks, design rights, trade secrets, domain names, know how and other rights of a similar nature, whether registrable or not and whether registered or not, and any applications for registration or rights to make such an application.

“Moral Rights” has the meaning given under the Copyright Act 1968 (Cth) and includes any similar rights existing in other countries. 

“Products” means any and all of the Products (as the case may be) that can be purchased on the Site. 

“Site” means the website operating from the domain at https://eatoffbeat.com.au/. “Terms of Use” means these terms of use (as may be changed or updated from time to time by us. 

“User” means any person, and where the context permits, includes any entity on whose behalf that person who uses (whether as a registered or unregistered user) or accesses the Site on any Device. 

“you” means the User, and where the context permits, any person you authorise to use the Site on your behalf or consume any of the Products purchased by you. 

“your” has a corresponding meaning. 

3. USE OF SITE AND PURCHASE OF PRODUCTS 

We grant you the right to access and use the Site and the right to purchase the Products. This right is non-exclusive, non-transferable, and limited by and subject to these Terms of Use. 

We reserve the right to change, suspend, remove, or disable access to any part of the Site or any of the Products at any time without notice. In no event will we be liable for the removal of or disabling of access to any such part of the Site or any of the Products. We may also impose limits on the use of, or access to, the Site or the Products in any case and without any notice or liability. 

4. ELIGIBILITY 

As a condition of your using and accessing the Site and purchasing the Products, you represent and warrant that you: 

(a) are aware and comply with all relevant and applicable laws regarding the purchase and consumption of the Products; 

(b) will only provide Data and other information that is complete, accurate and up to date; (c) will not falsify any of your Data or other information;

(d) will only maintain one account at any given time, and if your account is ever suspended or terminated for any reason, you will not create another account; 

(e) are not currently prohibited or otherwise restricted from using or accessing the Site or purchasing any of the Products; 

(f) are not a competitor of us, and are not using or accessing the Site or the Products for the purposes of competing with our business; 

(g) will not violate any of our or any other person’s rights, including but not limited to, Intellectual Property Rights; and 

(h) have full authority to enter into any agreement with us in connection with using or accessing the Site and to purchase the Products, including but not limited to, agreeing to be bound by these Terms of Use, and that doing so does not violate any other agreement which you have with any other party. 

5. YOUR OBLIGATIONS 

5.1. You must not: 

(a) use the Site or the Products for any purpose or in any manner other than as set out in these Terms of Use; 

(b) use the Site or the Products in any way that could damage our reputation or the goodwill or other rights associated with the Services; or 

(c) permit any third party to use the Site or the Products other than as set out in these Terms of Use; 

(d) attempt to undermine the security or integrity of our computing systems or networks or, where the Site are hosted by a third party, that third party’s computing systems and networks; 

(e) use, or misuse, the Site in any way which may impair the functionality of the Site, or other systems used to deliver the Site or impair the ability of any other user to use the Site; 

(f) attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access or to the Device on which the Site is hosted; 

(g) transmit, or input into the Site, any files that may damage any other person’s computing devices or software, content that may be offensive, or material or Data in violation of any law (including

Data or other material protected by copyright or trade secrets which you do not have the right to use); and/or 

(h) unless you have our prior written consent, rent, lease, lend, sell, redistribute or sublicense the Site, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Site, any updates, or any part thereof or any computer programs used to deliver and/or operate the Site (except as and only to the extent any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open sourced components included with the Site). 

5.2. You must only use the Site and purchase the Products for your own lawful personal or business purposes, in accordance with these Terms of Use and any notice sent by us and any other additional terms, conditions, policies, rules, disclaimers and notices displayed elsewhere on the Site and/or the Products and as may be changed or updated from time to time by us. You may use the Site on behalf of others or in order to provide services to others but if you do so you must ensure that you are authorised to do so and that all persons for whom or to whom goods and/or services are provided, comply with and accept all Terms of Use that apply to you. 

5.3. You must ensure you protect the Site and the Products at all times from unauthorised access, use or damage and you must ensure that all usernames and passwords required to access the Site or the Products are kept secure and confidential. You must immediately notify us of any unauthorised use of your passwords or any other breach of security and you must reset your password and you must take all other actions that we reasonably deem necessary to maintain or enhance the security of our computing systems and networks and your access to the Site. 

5.4. As a condition of these Terms of Use, when using or accessing the Site or the Products, the User must pay all monies as and when due to us. 

5.5. Your use of any third party application from within the Site is subject to that party’s terms of use and conditions and you confirm that you have read and accepted that party’s terms of use and conditions. 

5.6. You will be responsible for providing your own Device and other access facilities (including terminal, software, internet access, modem and telecommunications facilities) necessary for utilising the Site and to purchase the Products. You must ensure that any Device on which the Site and purchase the Products is used are in good, up to date working order and operating condition. We accept no responsibility or liability for any deficiency relating to your Device and other access facilities. Additionally, you acknowledge and agree that you will be solely liable for any fees or other charges incurred by you in connection with using or accessing the Site and purchasing the Products, including but not limited to software, hardware, equipment and internet usage charges. 

6. USAGE LIMITATIONS

Use of the Site or the Products may be subject to limitations. Any such limitations will be advised. 

7. SUITABILITY OF GOODS 

You agree and acknowledge that: 

(a) save for any express representations and warranties, we make no representations as to the suitability, quality or acceptability of any Products generally and/or with regard to your particular needs (including any allergies or illnesses you may have); 

(b) if there are any issues with regard to the suitability, quality or acceptability of any Products provided to you, you will contact us directly in respect of such issues; 

(c) where the Products are not suitable and we agree to refund you in respect of any payments you have made, you will be eligible for a refund. You accept and acknowledge that any agreement in respect of the provision of a refund is to be between you and us. 

8.DELIVERY OF PRODUCTS 

8.1. We will endeavour to process and dispatch any orders of the Products within two (2) Business Days from the date that the order is received and payment is made in full for the Products. 

8.2. The delivery of any of the Products will be subject to and conditional upon us having those Products in stock at the time that you order the Products. 

8.3. We will endeavour to arrange the delivery of the Products within Australia only and within the following timeframes from the date that the Products are dispatched by us: 

(a) Melbourne (metro): 1-2 Business Days; 

(b) Victoria (regional): 2-3 Business Days; 

(c) Sydney or Adelaide (metro): 2-4 Business Days; 

(d) Brisbane, Perth or Hobart (metro): 2-5 Business Days; 

(e) Western Australia, Queensland, Northern Territory or Tasmania (regional): 3-6 Business Days; and 

(f) all other areas within Australia (other than Christmas Island): 3-7 Business Days.

8.4. If the total cumulative value of an order of the Products exceeds $80, the costs of the delivery of the Products will be included in the price for the Products. Otherwise, the price of the delivery will be: 

(a) Melbourne (metro): $9.75; and 

(b) all other locations: $12.95. 

8.5. You acknowledge that the above delivery prices are subject to change without notice. 8.6. You acknowledge and agree that: 

(a) where you have used our Site to place an order with respect to any Products which is to be delivered to you, the delivery service is provided to you by a third party Delivery Provider (and is not delivered by us); 

(b) the Delivery Provider may require a signature and a person available at the delivery address to accept and sign for the delivery; 

(c) If no one is available at the time of delivery and a signature is required, the Delivery Provider may leave a note at your delivery address and your package will be taken to another location for collection by you at a later time; 

(d) we will not be responsible for or be held liable for any claims, loss or damage incurred, sustained or suffered by you or any other third party for any packages that are undelivered or lost for any reason whatsoever including (without limitation) you providing an incorrect address for delivery or if an unauthorised person has accepted and signed for the delivery; 

(e) you agree to be bound by any policies and terms applicable to that Delivery Provider with respect to the delivery; 

(f) we make no representations as to the suitability, quality or acceptability of the conduct of the delivery driver, the timeliness of the delivery or generally in regard to the delivery by a Delivery Provider; 

(g) if there are any issues with regard to the suitability, quality or acceptability of any Products delivered to you by a Delivery Provider, you will contact us directly in respect of such issues and will hold us harmless in respect to any claim, loss or damage arising from such issues (including any health outcome or illness associated with such issue); and

(h) if there are any issues with regard to the conduct of a delivery driver, the timeliness of the delivery or generally in regards to the delivery by a Delivery Provider, you will contact that us directly in respect of such issues and will hold us harmless in respect to any loss or damage arising from such issues. 

9. FEES AND PAYMENTS 

9.1. You acknowledge that where you purchase any Products through our Site, you will be responsible for payment in respect of those Products in full (without any set-off or deduction) before the order can be processed and the Products can be dispatched. 

9.2. Where such payments are taken through the Site, you acknowledge and accept that such payments are not processed or taken by us and instead are processed by a third party payment gateway (and you agree to be bound by any policies and terms applicable to that payment gateway). 

9.3. You agree and acknowledge that a refund will only be provided to you in the circumstances contemplated by these Terms of Use. 

10. RETURNS POLICY 

10.1. If you are a consumer for the purposes under Australian Consumer Law, items are sold with consumer guarantees prescribed by the Competition and Consumer Act (Cth) 2010. Subject to the requirements set out in the legislation, where there is a failure that amounts to a breach of such consumer guarantees, Nourish Foods will: 

(a) if the failure is a major failure, either arrange for a replacement with an identical or comparable item(s) or issue a refund of the price (at your option); or 

(b) if the failure is not a major failure, (at our discretion), replace the item(s) or issue a refund. 

10.2. You acknowledge and agree that you are not entitled to any refund or replacement of any of the Products if you have changed your mind about the Product. 

10.3. You must make any request for a refund, return or exchange of a Product within seven (7) days from the date you submitted your order. 

10.4. To return an item or request a refund, you are required to contact us by email (hello@eatoffbeat.com.au) or phone (1300 099 744) between the hours of 9:00am and 5:00pm AEST (Monday to Friday) and provide the following details:

(a) your name and address; 

(b) date of the order of the Products; 

(c) sales invoice number; and 

(d) brief description of the problem you are experiencing. 

11. CONFIDENTIALITY 

11.1. Unless the relevant party has the prior written consent of the other or unless required to do so by law: 

(a) each party will preserve the confidentiality of all Confidential Information of the other obtained in connection with these Terms of Use. Neither party will, without the prior written consent of the other, disclose or make any Confidential Information available to any person, or use the same for its own benefit, other than as contemplated by these Terms of Use; 

(b) each party’s obligations under this clause will survive termination of these Terms of Use; and 

(c) you shall take all reasonable steps to ensure that your employees, agents, subcontractors or related entities, do not make public or disclose our Confidential Information. If you become aware that any of your employees, agents, sub-contractors or related entities passed on any Confidential Information to any other party, then you shall notify us in writing immediately. 

11.2. The provisions of this clause shall not apply to any information which: (a) is or becomes public knowledge other than by a breach of this clause; 

(b) is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure; 

(c) is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or 

(d) is independently developed without access to the Confidential Information. 

12. INTELLECTUAL PROPERTY

12.1. Title to, and all Intellectual Property Rights in the Site and the Products and any documentation relating to the Site and the Products remain our (and/or our licensors) sole property. 

12.2. Nothing in these Terms of Use constitutes a transfer of any Intellectual Property Rights. 

12.3. Nothing transfers to you ownership of the Site or the Products or our Intellectual Property Rights in relation to the Site or the Products. 

12.4. You acknowledge that we (and/or our licensors) own all the Intellectual Property Rights in the Site or the Products. 

12.5. We retain full legal rights in and title to the Site and the Products whether in its original form or as modified by you or us. 

12.6. You will not directly or indirectly do anything that would or might invalidate or put in dispute our title in the Site and the Products. 

12.7. If any person makes any claim alleging that any of the Site or the Products infringes any Intellectual Property Rights or Moral Rights of any person, you must: 

(a) promptly notify us in writing; and 

(b) co-operate with, assist and act at all times in accordance with our reasonable instructions, in relation to the claim and any consequent investigations, negotiations, settlement and dispute resolution proceedings. 

12.8. You must not: 

(a) permit any person to link to any page containing any part of the Site (including via a hyperlink or RSS feed) without our prior written consent; 

(b) except as expressly permitted by these Terms of Use, and except to the extent that applicable laws, including the Copyright Act 1968 (Cth), prevent us restraining you from doing so: 

(c) reproduce, make error corrections to or otherwise modify or adapt the Site or the Products or create any derivative works based upon the Site or the Products; 

(d) de-compile, disassemble or otherwise reverse engineer the Site or the Products or permit any third party to do so; or

(e) modify or remove any copyright or proprietary notices on the Site or the Products. 

13. DATA 

13.1. You agree that we may collect, process, use, disclose, store, and back-up your Data for any purpose (including the purpose of enabling you to use or access the Site and purchase the Products and any other purpose related to provision of services to you) subject to our Privacy Policy. 

13.2. You acknowledge and agree that: 

(a) where you create a user account or user profile, we may collect information from you (including personal information) in support of your registration. You authorise us to retain such inputted information; 

(b) where you interact with our Site, without a user account or profile, we may cache any transmitted data for a period of up to 24 hours (following which such data will be erased); and 

(c) where we collect, process, use, disclose, store, and back-up any of your personal information we will do so in accordance with our Privacy Policy. 

13.3. You agree that we may collect and use the Data and other technical and related information, including but not limited to information about your Device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Site or the Products. We may use this information, as long as it is in a form that does not personally identify you, to improve our products or to provide services or technologies to you. 

14. THIRD PARTY APPLICATIONS AND YOUR DATA 

14.1. If you enable third party applications for use in conjunction with the Site or the Products, you acknowledge that we may allow the providers of those third party applications to access your Data as required for the interoperation of such third party applications with the Site or the Products. 

14.2. You agree that where you use any third party applications or services to interact with our Site or the Products in any way, you do so at your own risk and on the understanding that we are not responsible for any claims or loss arising out of, or in any way related to, your use of such third party applications or services and/or the interaction of such third party applications or services with our Site or the Products. 

15. WARRANTIES AND ACKNOWLEDGEMENTS

15.1. We do not warrant that the use of the Site will be uninterrupted or error free. Among other things, the operation and availability of the systems used for accessing the Site, including public telephone services, computer networks, the internet and any Device, can be unpredictable and may from time to time interfere with or prevent access to the Site. We are not in any way responsible for any such interference or prevention of your use of or access to the Site. 

15.2. You warrant and acknowledge that: 

(a) you are authorised to use and access the Site and the products and to access the information and Data that you input into the Site, including any information or Data input into the Site by any person you have authorised to use the Site. 

(b) you are authorised to access the processed information and Data that is made available to you through your use of the Site (whether that information and Data is your own or that of anyone else); 

(c) we have no responsibility to any person other than you and nothing in these Terms of Use confers, or purports to confer, a benefit on any person other than you; 

(d) you are responsible for authorising any person who is given access to information or Data, and you agree that we have no obligation to provide any person access to such information or Data without your authorisation and may refer any requests for information to you to address; and 

(e) the provision of, access to, and use of, the Site is on an “as is” basis and at your own risk; 

(f) it is your sole responsibility to determine that the Site and the Products meet your personal needs and requirements and are suitable for the purposes for which they are used; 

(g) you remain solely responsible for complying with laws applicable to you; and 

(h) it is your responsibility to check that storage of and access to your Data via the Site will comply with laws applicable to you (including any laws requiring you to retain records). 

15.3. You acknowledge and warrant that if you use our Site on behalf of or for the benefit of anyone other than yourself (whether a body corporate or otherwise): 

(a) you are responsible for ensuring that you have the right to do so; 

(b) you agree that you have obtained that person’s authority and consent to use the Site on their behalf and have the authority to agree to these Terms of Use on behalf of that person;

(c) you agree that by registering to use the Site you bind the person on whose behalf you act to the performance of any and all obligations that you become subject to by virtue of these Terms of Use, without limiting your own personal obligations under these Terms of Use; and 

(d) the provision of, access to, and use of, the Site is on an “as is” basis and at your (and that person’s) own risk. 

16. OUR LIABILITY 

16.1. You acknowledge and agree that the Site and the Products cannot be tested in every possible combination, operating condition or application, and how and for what purpose the Site and the Products are used by you is not within our control. 

16.2. To the maximum extent permitted by law: 

(a) we exclude all warranties and representations as to the correctness, accuracy, adequacy, completeness, currency, reliability, timeliness or usefulness of any information or other content posted on the Site; 

(b) we do not guarantee that the Site, or the server supporting the Site, is free from defects, viruses or other harmful components, or will be uninterrupted or error free; 

(c) we do not guarantee that the Products are free from any defects or contamination; 

(d) we accept no liability for the loss of Data where such loss is wholly or partly caused by factors beyond our reasonable control including, but not limited to, failure or fault in the hosted environment of the Site, defective network or internet connections, defective equipment utilised by you or incorrect operation by you of your own Device or other access facilities; 

(e) we shall not be responsible for any disclosure, use, modification or deletion of your Data resulting from any access by third party application providers; and 

(f) neither us, nor our directors, officers, employees, contractors or agents, will be liable for any direct, indirect, consequential or other loss or damage to any person or entity, however caused (whether by negligence or otherwise), arising in connection with your use of, or inability to use, the Site or the Products, or reliance upon any of the content or other information posted on the Site or the Products. 

16.3. Save for any terms, conditions, guarantees, warranties, indemnities or other rights which may arise under the Australian Consumer Law or other legislation and which cannot be excluded:

(a) all warranties, whether express or implied including warranties as to fitness for any purpose and merchantability are expressly excluded; and 

(b) to the extent legally possible any liability that we may have to the User in relation to the Site or the Products which cannot be excluded shall be limited to, at our discretion: 

(i) either the supplying of the Products again; or 

(ii) the payment of the cost of having the Products supplied again. 

16.4. We shall not be liable for: 

(a) any injury, loss, expense or damages (including loss of life) of any kind whatsoever or however arising whether directly, indirectly, consequently or contingently to any person or property and without limiting the generality of the foregoing; and 

(b) any losses, expenses or damages caused by delays or any other reasons or additional expenses incurred by the User including losses of prospective profits or actual profits incurred by the User. 

17. INDEMNITY 

You agree to indemnify and hold us and our officers, employees and agents harmless (“those indemnified“) from and against any action, liability, claim, loss, damage, proceeding, expense (including reasonable legal costs and expenses) suffered or incurred by any of those indemnified, whether directly or indirectly, in connection with: 

(a) your breach or non-observance of any of these Terms of Use; 

(b) your breach of any obligation you may have to us; 

(c) any breach or inaccuracy in any of your representations or warranties; 

(d) your use or access of the Site or the Products; 

(e) your or any third party’s consumption of the Products; 

(f) any Data submitted by you;

(g) our possession, processing, use or other handling of the Data or related data, documentation or records; 

(h) our refusal to provide any person access to your information or Data in accordance with these Terms of Use; and 

(i) us making available information or Data to any person with your authorisation. 

18. ACKNOWLEDGEMENT AND RELEASE 

18.1. You acknowledge and agree that: 

(a) you must resolve all disputes directly with the Delivery Provider; 

(b) Delivery Providers are solely responsible for their interactions with you and any and all claims, injuries, illnesses, damages, liabilities, and costs (“Claims”) suffered by you, in connection with your interaction with or provision of the Products by any Delivery Provider; and 

(c) by using or accessing the Site, you may encounter content that may be deemed offensive, indecent, or objectionable, which content may or may not be identified as having explicit language, and that the results of any search or entering of a particular URL may automatically and unintentionally generate links or references to objectionable material. Nevertheless, you agree to use or access the Site at your sole risk and that we shall not have any liability to you for any content that may be found to be offensive, indecent, or objectionable. 

18.2. You agree that, to the maximum extent permitted by law, you release us from any and all Claims suffered by you, in connection with: 

(a) your interaction with or provision of the Products by any Delivery Provider; (b) any loss, cost or damage you suffer as a result of (or in any way connected to) any Products; 

(c) any loss, cost or damage you suffer as a result of (or in any way connected to) any Products which are (and/or are to be) delivered by a Delivery Provider; 

(d) your use of our Site or the Products (except in the manner contemplated by these Terms of Use); 

(e) any collection, use, processing or disclosure of your personal information in accordance with our Privacy Policy; and

(f) the protection and privacy of your personal information (except as set out in our Privacy Policy). 

19. FEEDBACK AND REVIEW 

19.1. From time to time, we may request that you provide us with feedback or reviews on the Site. You are not obliged to provide such feedback. 

19.2. From time to time, we may also request that you provide us with feedback or reviews with respect to the Products on our Site. You are not obliged to provide such feedback. 

19.3. You acknowledge and agree that we, at our sole discretion, may determine whether your comment is to be published on our Site. 

19.4. You acknowledge and agree that where you intend to post any negative review or comment with respect to the Products on our Site or on any external review site or social media platform, you will contact us and provide us with an opportunity to discuss your concerns before publishing such negative review or comment. 

20. SOCIAL MEDIA 

20.1. You agree that, where our Site integrates in any way with social media, with respect to such integrations, you will adhere to these Terms of Use and any other social media policy enacted by us from time to time. 

20.2. With respect to social media, for the purposes of marketing and/or promotion, you hereby acknowledge and authorise us to: 

(a) upload, publish, post or repost any content which directly or indirectly references content that you have uploaded, published, posted or reposted in respect of us and/or our Site or the Products; 

(b) upload, publish, post or repost any content which directly or indirectly references content that you have uploaded, published, posted or reposted in respect of any of the Products; and 

(c) make use of any publicly available information (including venue information and imagery) for the purposes of any publication, post or repost. 

20.3. For the avoidance of doubt, by using the Site or purchasing the Products, you agree and consent to us undertaking any of the activities contemplated by clause 20.2 without the need to obtain any further consent from you. 

21. TERMINATION

21.1. Your rights under these Terms of Use to use the Site or the purchase of the Products will terminate automatically without notice from us if you fail to comply with these Terms of Use. 

21.2. Upon termination, you shall cease all use of the Site or any of the Products. 

21.3. Any termination shall not affect any accrued rights or liabilities of either party, nor shall it affect any provision of these Terms of Use which is expressly or by implication intended to continue in force after such termination. 

22. ASSIGNMENT AND NOVATION 

You may not assign or transfer any rights under these to any other person without our prior written consent. 

23. OUR RIGHTS 

Any express statement of a right belonging to us under these Terms of Use is without prejudice to any of our other rights expressly stated in these Terms of Use or existing at law. 

24. GOVERNING LAW 

The parties to these Terms of Use shall be bound by the laws of the State of Victoria in relation to all matters arising from all contracts between the parties and the parties agree to submit to the non-exclusive jurisdiction of the Court of Victoria and the Federal Courts of Australia and that any legal proceedings may be heard in these Courts. 

25. SEVERABILITY 

If any part or provision of these Terms of Use is invalid, unenforceable or in conflict with the law, that part or provision is replaced with a provision which, as far as possible, accomplishes the original purpose of that part or provision. The remainder of these Terms of Use will be binding on the parties. 

26. NOTICES 

26.1. Any notice given under these Terms of Use by either party to the other must be in writing by email and will be deemed to have been given on transmission. 

26.2. Notices must be sent to hello@wholekids.com.au or to any other email address notified by email to you by us.

26.3. Notices to you may be sent via electronic messages, including email, text message/SMS, or mobile push notifications, to the email address or numbers which you provided when setting up your access to the Site. 

27. RIGHTS OF THIRD PARTIES 

A person who is not a party to these Terms of Use has no right to benefit under or to enforce any term of these Terms of Use. 

28. VARIATION TO TERMS 

We reserve the right to change, modify, add or remove portions of these Terms of Use at any time without notice to you, effective upon posting it on the Site. By continuing to use or access the Site and purchasing the Products following any changes to these Terms of Use, you signify that you have read, understood and agree to be bound by the updated Terms of Use. 

YOU REACHED THE END! 

Congratulations on reading our Terms and Conditions. We weren’t sure you’d make it to the end, but you did it. You rock. You also have way too much time on your hands. Here are some other things you might like to read: 

“One Piece” by Ilan Manouach (coming in at just 21,450 pages long) 

Xerox photocopier manual, 1978 edition 

Watching grass grow – the full collected works.

Privacy Policy 

  1. BACKGROUND 

Nourish Foods Pty Ltd (ACN 101 453 847) (“Offbeat Snacks”) is committed to protecting the privacy of your personal information. 

This Privacy Policy tells you how Offbeat Snacks and its related entities (together “us”, “our” or “we”) will handle your personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”), the Australian Privacy Principles (“APPs”). 

This Privacy Policy applies when you visit the Site. By visiting the Site, you agree to the terms of this Privacy Policy. You should not use the Site if you do not agree with this Privacy Policy or our Terms of Use. 

Capitalised terms in this Privacy Policy have the meaning given to those terms in the Definitions section (below) to the extent included in that section. 

  1. DEFINITIONS 

“Customer” means a person who uses the Site on any Device to purchase any of the products advertised on the Site or obtain and/or review any information contained on the Site. 

“Device” means any type of device including a computer, mobile phone, tablet or console that meets the minimum specifications required to use the Site. 

“Device Information” means data that can be automatically collected from any device used to access the Site, including your Device type, your Device’s network connections, your Device’s name, your Device’s IP address, information about your Device’s web browser and the internet 

connection used to access the Site, Geolocation Information, information about apps downlo, kaded to your Device and biometric data (such as Touch ID/Fingerprint). 

“Geolocation Information” means information that identifies your location by using longitude and latitude coordinates obtained through GPS, Wi-Fi or cell site triangulation. 

“Site” means the website operating from the domain at https://eatoffbeat.com.au/.

“Products” means any and all products advertised on the Site. 

“Technical Usage Data” means information we collect from your Device that you use to access the Site or search, review and purchase the Products such as what you have searched for and viewed on the Site, the length of your visit and the way you use the Site, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through cookies. 

“User” means a Customer or any other user of the Site. 

  1. WHAT PERSONAL INFORMATION DO WE COLLECT? 

We collect and use personal information from Users and visitors of the Site. The specific type of personal information that we collect will depend on will depend on the reasons for, or circumstances of its collection and may include, but is not limited to, the following: 

  • Account registration and use information: name, telephone and mobile number, email address, residential and postal address, Facebook username (if you log in to the Application via Facebook) and contact list information (if your contact list is linked to your account); 
  • Verification of identity information: age, date of birth, place of birth, details and copies of identity documents (such as passport, driver’s licence, marriage certificate, change of name certificate, birth certificate, citizenship certificate, Medicare card, Centrelink card, Department of Veteran Affairs’ card and/or change of name certificate), tax file number, signature and photograph; 
  • Payment and transactional information: banking, credit card or debit card details, billing information, bill details, Device information and Technical Usage Data; Enquiries, communications and social media: information contained in any enquiry you submit to us regarding our Products, communication content, metadata associated with communications and information about you shared by social media platforms (if you communicate with us via a social media platform that we use); and 
  • Other personal or sensitive information: health information and history, disability status, racial or ethnic origin(s), language(s) spoken, religious belief(s) and affiliation(s), gender(s), occupation(s), employment and qualification details, financial information and criminal history. 

We generally do not collect sensitive information (as defined under the Privacy Act) and restrict collection of such information to circumstances where we have either obtained your express consent or we are permitted by law. 

If you do not allow us to collect all the personal information we reasonably request, we may not be able to deliver the Products to you.

  1. HOW WE COLLECT PERSONAL INFORMATION 

We may collect your personal information directly from you or in the course of our dealings with you. For example, we collect personal information from you or about you from: 

  • your use of the Site and purchases of the Products; 
  • correspondence between you and us; 
  • visits to and submissions you make on our Site; 
  • your interactions with our electronic direct mail and/or emails from our marketing campaigns (such as clicks on links included in these emails); and 
  • registration and forms you may fill in for our marketing-related activities and events. 

In some instances, we may receive personal information about you from third parties, including our related entities, government agencies and regulatory authorities. We may also receive personal information about you from your authorised third parties and publicly available sources. 

  1. WHY WE COLLECT, HOLD AND USE PERSONAL INFORMATION 

You permit us to collect, hold and use your personal information for purposes including, but not limited to, the following: 

  • to provide you with use of our Site; 
  • supplying the Products to you; 
  • managing our relationship with you (including maintaining a User profile), communicating with you, identifying you when you contact us, responding to your enquiries and keeping records; 
  • the performance of our contractual arrangements; 
  • ensuring the security of our Site and maintaining back-ups of our database(s); offering, promoting, advertising, marketing and selling relevant and suitable Products to you; 
  • sending you relevant notifications, electronic direct mail, email marketing campaigns and/or newsletters; 
  • processing payments you have authorised; and 
  • any other purposes identified at the time of collecting your personal information. 

In addition to the above, you permit us to use your personal information: 

  • where you have consented to its use or disclosure; 
  • to develop and improve our business, the Site and the Products;
  • for monitoring, research and analysis in relation to our business, the Site and the Products; 
  • to involve you in market research, gauging customer satisfaction and seeking feedback; 
  • for our internal accounting and administration; 
  • where we reasonably believe that use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone’s health or safety or the public’s health or safety; where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities; 
  • in the preparation for, or conduct of, court proceedings or in an administrative or out-of-court procedure (or the implementation of orders of a court or tribunal or on behalf of an enforcement body); 
  • for the purpose of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice; and 
  • for any lawful purpose. 

Where we wish to use or disclose your personal information for other purposes, we will obtain your consent. 

  1. DISCLOSURE TO THIRD PARTIES 

By using the Site, purchasing any of the Products and/or by providing us with your personal information (or allowing another person to do so), you acknowledge and consent to us disclosing some or all of your personal information to third parties. This includes disclosure of your personal information and details: 

  • to our related entities as necessary for the provision of the Products or to enable them to provide service offerings you have requested; 
  • to our third party provider of verification of identity services (in which case you will be asked to agree to the third party provider’s applicable privacy policy and other policies); 
  • payment service providers for any payments you make via the Site (noting we use a third party payment service provider that is required to take reasonable steps to protect your information); 
  • to a person that uses the Products on your behalf and/or a person you have authorised; 
  • if you enable third party applications to be used in conjunction with the Products, to those third party applications, including Facebook (if your account is linked to your Facebook login credentials);
  • to our partners, contractors, suppliers, subcontractors and service providers, including without limitation our suppliers of IT based solutions that assist us in providing the

Products, distributors of direct marketing communications; marketing agencies, insurers and external business advisors; 

  • in accordance with requirements or authorisations under applicable laws or to comply with our legal obligations; and 
  • to any other persons contemplated by this Privacy Policy. 

We take reasonable steps to ensure that third party recipients are obliged to protect the privacy and security of your personal information and use it only for the purpose for which it is disclosed. 

Occasionally, we may be required to disclose your personal information to third parties are located outside of Australia. In this instance, we will take all reasonable steps to ensure that those third parties, in whichever jurisdiction, adhere to the terms of this Privacy Policy. 

To the maximum extent provided by law, we are not responsible or liable for the protection and privacy of any personal information provided to third parties. You accept and agree that the disclosed personal information will be held by third parties and may be used by them in accordance with the Privacy Act and any privacy policy they may have, and in such circumstances, the third party recipient will be solely responsible for their use of this personal information. 

  1. HOW WE HOLD AND STORE PERSONAL INFORMATION 

Your personal information is held and stored on paper, by electronic means or both. We have physical, electronic and procedural safeguards in place for personal information and take reasonable steps to ensure that your personal information is protected from misuse, interference, loss and unauthorised access, modification and disclosure. In some cases, these facilities may be located offshore and/or in cloud-based servers. 

Data held and stored on paper is stored in secure key-card premises. 

Data held and stored electronically is protected by internal and external firewalls, high encryption and all access to electronic data including databases requires password access that meets Microsoft complexity standards. 

Access to personal information is restricted to staff and contractors whose job description requires access. Our employees and contractors are contractually obliged to maintain the confidentiality of any personal information held by us. 

Data stored or archived off-site is contained within secure facilities. We also require our storage contractors to implement privacy safeguards.

We undertake regular data backups, with the data copied and backed up to multiple locations for redundancy purposes. 

Our staff receive regular training on privacy procedures. 

Where permitted by local data protection laws, we may use your personal information to send you targeted electronic marketing and promotional communications related to our Site and our Products (and those of third parties) that we think may interest you, unless you have requested not to receive such information. We will only use your personal information for targeted electronic marketing and promotional communications if you have consented to it (which consent may be express or, where permitted by local data laws, inferred). You can opt out of receiving any targeted electronic marketing or promotional communications by following the unsubscribe prompt provided in the communication. 

  1. DESTRUCTION OF PERSONAL INFORMATION 

We will retain your personal information whilst it is required for any of our business functions or for any other lawful purpose. 

We will retain your personal information for the time periods required by law. 

We use secure methods to destroy, desensitise or de-identify your personal information when it is no longer needed or legally required to be retained. Paper records are sent for secure destruction. In some instances, paper records and original documents will be returned to you and/or relevant third parties. 

Electronic records may be archived to alternative storage and are subject to the procedural safeguards described above. 

  1. ACCESS TO AND CORRECTION OF PERSONAL DATA 

You have a right to request access to or correction of your personal information held by us. 

If you wish to access, correct or update any personal information that we hold about you, please contact us via the details below. 

We will respond to your request within a reasonable time of you making the request and give you access in the manner you requested unless it is unreasonable or impracticable for us to do so. There may be reasons why we cannot give you access to the information that you have requested,

or we refuse to correct your personal information. In these instances, we will let you know these reasons in writing. 

To assist us to keep our records up to date, please notify us of any changes to your personal information. 

  1. DATA BREACH 

We will take seriously and deal promptly with any accidental or unauthorised loss, use or disclosure of personal information. 

We are subject to the Notifiable Data Breaches Scheme (“NDB Scheme”) under the Privacy Act. In assessing and responding to suspected notifiable data breaches, we will act in accordance with: 

  • our applicable policies which incorporate the requirements of the NDB Scheme; and the guidance of the Office of the Australian Information Commissioner (“OAIC”). 

Where a breach of your personal information occurs that is likely to cause serious harm, we will notify you and make recommendations about the steps you should take in response to the breach. Where required by law, the OAIC will also be notified. 

  1. FEEDBACK AND SURVEYS 

From time to time, you may have the option to participate in surveys or provide feedback intended to improve the services offered by us which may involve providing additional personal information. Your participation in such activities is subject to your consent. 

  1. DIRECT MARKETING 

We may use and disclose your personal information for the purpose of direct marketing to you via direct mail, email, SMS, MMS, targeted digital advertising or any other means of marketing communication, where: 

  • you have consented to us doing so; or 
  • it is otherwise permitted by law. 

You may opt out of direct marketing communications at any time by contacting us or by using opt-out facilities set out in the direct marketing communications.

  1. COOKIES 

A cookie is a small data file that is placed on your computer or mobile device when you visit a website. Website owners widely use cookies in order to make their websites work, or to work more efficiently, as well as to provide reporting information. We use cookies to: 

  • personalise your visit to our Site (as a cookie allows a web server to ‘remember’ visitors on subsequent visits without having to prompt them for information previously supplied. A cookie can also remember courses previously viewed by a site visitor); provide information about us to you while you browse; and 
  • obtain non-identifying information about your demographic group and general interests. 

You may elect to disable cookies and/or geolocation sharing at any time. 

Our Site may contain links to other websites of interest. However, we note that once you have used those links to leave our Site we do not have control over that other website and are not responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the site(s) in question. 

  1. CHANGES TO THIS PRIVACY POLICY 

We may update our Privacy Policy from time to time by publishing a new version on our Site. Our Privacy Policy was last updated on 2023. By continuing to use our website or otherwise continuing to deal with us, you accept this Privacy Policy as it applies from time to time. 

  1. COMPLAINTS 

We have procedures in place for dealing with complaints and concerns about our practices in relation to the Privacy Act, the APPs, and any alleged breach of this Privacy Policy. We will respond to your complaint in accordance with the relevant provisions of the APPs. For further information, please contact us. 

  1. CONTACT 

You can contact us via: 

Privacy Officer

Nourish Foods Pty Ltd (Offbeat Snacks) 

Level 4 

80 Market Street 

South Melbourne VIC 3205 

Phone: 1300 099 744 

Email: hello@eatoffbeat.com.au